Ask DITO

Easily top up your load DITO

Whether online or in-store, we got more options for you to choose from.

male model thumbs-up
DITO App
My Dito
Alipay
Bayad App
BPI
Brigada
CLiQQ
Coins.ph
DA5
GCash
Grabpay
Landbank
Lazada
Load Central
LOAD-MANNA
MAYA
megapay
MLHUILLIER
Moneygment
Panalo Express
Pay & GO
Sendah Direct
Shopee Pay
Tambunting
TELEPRENEURS
TouchPay
VIP Center
WeChat Pay
Facebook Messenger Chatbot

How to top up using DITO App

01

Log in to the DITO App.
DITO APPlink arrow icon

02

Click "Buy Load" icon.

03

Select load amount.

04

Pay via debit/credit card, Gcash, GrabPay, Maya, Wechat, or DITO Points.

05

Once done, you will get a notification for successful top-up.

DITO App

How to top up using MyDITO

01

Log-in via myDITO.
MY DITO

02

Click on the "Buy Load" button.

03

Choose preferred load denomination to avail.

04

Select Payment Method to proceed (Debit/Credit Card, eWallet - GCash, GrabPay, WeChat).

05

Once the payment has been posted, a successful spiel via in-app and SMS notification.

My Dito

How to top up using Alipay

01

Click DITO.

02

Input mobile number.

03

Click the preferred SKU.

04

Proceed with checkout

Alipay mobile mockup image

How to top up using Bayad App

01

Tap "Buy Load".
BAYAD APPlink arrow icon

02

Input your DITO number.

03

Tap the load amount.

04

Confirm payment.

Note: You must have an available balance in your Bayad App to continue with the transaction.

Bayad App

How to top up using BPI

01

Open the BPI app

02

Tap on the “Payments/Load”

03

Choose a “Load Prepaid Phone”​

04

Select Service Provider: DITO

05

Input mobile number​

06

Select desired amount​

07

Confirm Payment​

BPI

Head over to any of the 15 branches of Brigada and request for DITO E-load. ​

Brigada Pay

How to top up using Cliqq

01

Select the Buy Load from the app or kiosk
CLIQQ APPlink arrow icon

02

Select DITO as your network provider and choose a load variant

03

Input your mobile number

04

Present the barcode to the nearest 7-Eleven and pay at the cashier.

CLiQQ

How to top up using Coins

01

Simply tap the ‘Buy Load’ icon on the Coins.ph App
COINS APPlink arrow icon

02

Input your DITO mobile number​

03

Choose from the denominations​

04

Slide to pay!​

Coins.ph mobile image

How to top up using DA5

01

Visit any of DA5’s 2,667 stores.

02

Approach the counter and ask to load your DITO number.

03

Provide your DITO number and preferred load amount.​

04

Pay for your top-up transaction.​

05

Receive a confirmation via SMS and DITO App for your successful top-up purchase​

DA5

How to top up using GCash

01

Open the GCash app, then tap "Buy Load".
GCASH APPlink arrow icon

02

Input your DITO mobile number or the number of the recipient.

03

Input your load amount

04

Proceed and verify payment. Make sure you have enough funds in your Gcash wallet.

05

Load will be credited to the nominated recipient.

GCash mobile application

How to top up using Grab Pay

01

Just tap the ‘Load’ tile on the Grab App home screen
GRAB APPlink arrow icon

02

Enter your DITO mobile number​

03

Select your desired load amount

04

Confirm your payment!

Grabpay mobile app

How to top up using Landbank Pay

01

Open the Landbank Pay app.
LANDBANK PAY APPlink arrow icon

02

Tap the “Load” title.

03

Click on “Regular Load”

04

Select DITO.

05

Choose from the available denominations.

06

Input the DITO mobile number.

07

Slide to pay

Landbank mobile app

How to top up using Lazada App

01

Go to Lazada
LAZADA APPlink arrow icon

02

Click on the Load & eStore

03

Then click Mobile Load

04

Choose DITO as your operator and enter your DITO mobile number.

05

Choose your preferred Dito Balance and click Top Up Now button

06

Select payment method: Credit/Debit Card, Gcash, or Lazada Wallet

07

Then click on Topup and Pay button

Lazada mobile app

 

 

The business structure as aggregator, their responsibility is mainly is on system integration of their channel partners and do not have access to their front-end. Once integrated, they will ensure that connectivity works so their App will allow their subscribers to buy whatever prepaid products they want.

Load Central

FREE DOWNLOAD exclusive to LOADMANNA subscribers

You can now load DITO Level-Up 99 and DITO Level-up 199 directly using the Loadmanna app!

 

Note:

  • Make sure you have the latest version of the Loadmanna app before loading.
  • Make sure to activate your DITO SIM before loading a DITO Promo. To activate, insert the DITO SIM Card and switch on your data to receive a welcome SMS.

 

Steps on how to load with your DITO SIM Card:

Via App:

1

Click “Load” from the menu.

2

Type in your DITO number and select your preferred load amount. Click “Send”.

3

Wait for the confirmation.

LOAD-MANNA

How to Top-up Via Maya

01

On your Maya app, tap the "Load" icon or the "Shop" menu at the bottom of the screen

02

Go to "Load" and select your preferred load item or data bundle to buy

03

Enter your or your recipient’s mobile number and an optional message, then tap “Next"

04

Slide to buy and confirm your purchase

MAYA

How to Top-up Via Megapay

01

Open Megapay App
MEGAPAY APPlink arrow icon

02

Tap the “Buy Load” icon

03

Input your mobile number

04

Select DITO

05

Proceed with payment

megapay mobile app

How to top up using MLHUILLIER E-LOADING

01

Open ML Wallet and log in.

02

Click the Buy eLoad icon and select or add a receiver.

03

Choose a network then enter the mobile number and load amount or promo.

04

Make sure to review all the details in Review Transaction step before proceeding.

MLHUILLIER

How to top up using Moneygment

01

Open the Moneygment app​​
MONEYGMENT APPlink arrow icon

02

Tap on the “Load” icon​​

03

Choose a network: tap on the DITO icon

04

Input your mobile number

05

Input amount

Moneygment mobile app

Head over to any of the 2000+ branches of Panalo Express and request for DITO E-load. ​

Panalo Express

How to top up using Pay&Go

01

Choose ELOAD from the main menu.

02

Enter your DITO prepaid Number

03

Choose your preferred load amount (P50, P100, P200, P300, P500, P1000)

04

Review your details. Once confirmed, please select PAY CASH

05

Insert your cash bills

06

Press DONE and wait for your transaction receipt.

Pay & GO

How to top up using Sendah Direct

01

Tap on Load at the Main Menu

02

Input your DITO cellphone number​​

03

Choose the amount you wish to top up

04

Confirm amount to be loaded from your prepaid wallet​​

05

Key in your password and then slide to send​​

Reminder: Make sure you have enough balance before proceeding to top up your DITO number.

Sendah Direct mobile app

How to top up using Shopee

01

In the Homepage Banner, tap “Load, Bills & eServices”.
SHOPEE APPlink arrow icon

02

On the Load, Bills & eServices page, select Mobile Load or Mobile Data.​

03

Select an Operator. Select DITO​ For Mobile Load: Choose a Top-Up Amount.​

04

Tap “Payment Options”, you can also redeem & earn Shopee Coins from Digital Products, then tap “Pay”. You will receive a verification if the order is successful.​

Shopee Pay mobile app

Head over to any of the 500+ branches of Tambunting and request for DITO E-load.

Tambunting

How to top up using TELEPRENEURS

Via Text:

MOBILE NUMBER<space>AMOUNT<space>
send to TPC Gateway
Ex: 09911234567 199 send to TPC Gateway

TELEPRENEURS

How to top up using TouchPay

01

Choose DITO as your service provider and enter required data.

02

Insert cash payment and press PAY button

03

Get your receipt

TouchPay

Head over to any of the 900+ branches of Go VIP Center and request for DITO E-load. ​

VIP Center

How to top up using WeChat

01

Click DITO

02

Input mobile number

03

Click the preferred SKU

04

Proceed with checkout

WeChat Pay mobile app

How to Top-Up Load via the Facebook Messenger Chatbot

01

Go to the official DITO Telecommunity Facebook page and click the MESSAGE button.

02

Choose “Buy Load” from the main menu.

03

Click “Top-up DITO”.

04

Enter the DITO mobile number and select “Load Amount.”

05

Choose your preferred payment option, and you’re good to go!

Facebook Messenger Chatbot

Click here to top up via DITO Experience Stores

Feel free to regularly check back on this page as we continually update this list.

Frequently Asked Questions

Can I purchase DITO load through the DITO Facebook page?

Yes, you can already buy regular load through DITO Facebook Messenger. Just send us a message, and our DITO chatbot will help you.

How do I purchase DITO load from the DITO Facebook page?

To purchase DITO load, simply follow these steps:
  1. Go to the official DITO Telecommunity Facebook page and click the MESSAGE button.
  2. Choose "Buy Load" from the main menu.
  3. Click "Top-up" DITO."
  4. Enter the DITO mobile number and select "Load Amount."
  5. Choose your preferred payment option, and you're good to go!

What DITO load products can I purchase through your Facebook chatbot?

You can buy prepaid mobile or prepaid home WiFi load in regular denominations.

What are the available prepaid load denominations?

You can choose from denominations of Php50, Php100, Php200, Php300, Php500, or Php1000. You can also enter the exact load amount, which ranges from PHP 5 to PHP 1,000.

What is the maximum load amount that I can purchase?

The maximum load top-up amount per transaction is Php1000.

What are the available payment options?

Payment options include Debit/Credit Card, Gcash, GrabPay, Maya and ShopeePay only.

Can I purchase promos and subscriptions through your Facebook chatbot?

No, the Facebook chatbot only supports the purchase of Regular Prepaid Loads and SIM cards. To fully enjoy exclusive discounts, promos, and reward points, you can conveniently top up through the DITO APP.

How will I know if my load top-up transaction is successful?

You will receive notifications about the successful transaction within the chatbot, as well as through SMS and in-app.

Will I earn DITO Rewards points upon load purchase?

Yes, you will earn 1% reward points for each successful transaction.

Can I avail of special load discounts?

No, the Facebook chatbot only supports the purchase of Regular Prepaid Loads. To fully enjoy exclusive discounts, promos, and reward points, you can conveniently top up through the DITO APP.

I completed the Buy Load transaction and payment has already been charged to my account, but I have not received the load balance. What should I do?

In the event of a failed transaction, please contact our Customer Service Representative (DITO Hotline and Facebook Messenger Live Chat) for proper escalation and resolution.

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